Venice by Water

Cancellation Policy

CANCELLATIONS RECEIVED UP TO 7 DAYS PRIOR TO THE TOUR DATE:

0% cancellation fee will be applied (100% reimbursement).

CANCELLATIONS RECEIVED BETWEEN THE TOUR DATE AND 7 DAYS PRIOR:

100% cancellation fee (0% reimbursement).

CANCELLATIONS DUE TO CLIENT NO SHOW:

100% cancellation fee (0% reimbursement).

CANCELLATIONS DUE TO WEATHER CONDITIONS OR MAJOR CAUSES:

Le Favette srl retains the right to propose the client a tour shift to a different moment of the day or date according to the kayak rental availability. In case of unavailability or in case the client will be unable to accept the tour shift, a 50% cancellation fee will be applied (50 % reimbursement).